Looking for Jobs in Johannesburg? Vodacom has advertised the position for Entry Level Customer Resolution Agents.
Employer: Vodacom
Job Title: Entry Level Customer Resolution Agents
More Available Internships: Here.
Location: Johannesburg, South Africa
Job Description:
Vodacom: Entry Level Customer Resolution Agents
Role Purpose: The Entry-Level Customer Resolution Agent will provide end-to-end resolution of customer queries. These agents will be responsible for relationship management and customer engagement, with a key focus on sales through service. The main focus will be on excellent service delivery that provides an unmatched experience for Vodacom Customers.
Requirements:
- Have a Grade 12 / Matric Certificate
- Post matric qualification will be advantageous
- Computer Proficiency
- Effective verbal and written communication skills
- Attentive Listening Skills
Download Cover Letter and CV Template Here.
Internships in Johannesburg
Tips to Strengthen Your Job Application:
- Customize Your CV: Emphasize relevant administrative experience, including scheduling, data entry, record management, and stakeholder engagement.
- Highlight Technical Skills: Clearly outline your proficiency with MS Office Suite, email platforms, and database management systems.
- Showcase Soft Skills: Demonstrate your strengths in time management, organizational abilities, effective communication, and collaboration.
- Emphasize Public Sector Exposure: Include any involvement in community projects, NGOs, or public-sector initiatives to give your application a competitive edge.
How to Apply:
Apply Online for the Vodacom: Entry Level Customer Resolution Agents
Closing date: Not Specified
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